Privacy Policy
Last Updated: 01/05/2025
At Cattery001 (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.cattery001.co.uk) and services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal data:
From Clients:
• Full name, email address, phone number
• Home address and postcode
• Payment details (processed securely via third-party providers)
• Pet details (name, age, breed, medical conditions, behaviour history)
• Booking history and preferences
From Website Visitors:
• IP address, browser type, device information
• Usage data via cookies and analytics tools
2. How We Use Your Information
We use your personal information to:
• Provide, manage, and improve our pet care services
• Process bookings and payments
• Communicate with you about your account, services, or updates
• Respond to customer service inquiries
• Send promotional emails (with your consent)
• Ensure safety and compliance with legal obligations
3. Legal Basis for Processing
We process your data under the following lawful bases:
• Consent – when you opt in to receive marketing communications
• Contract – when processing is necessary to fulfil a service you requested
• Legal obligation – for regulatory or tax purposes
• Legitimate interest – such as fraud prevention or improving user experience
4. Data Sharing
We do not sell or rent your data.
We may share limited information with:
• Service providers (e.g., hosting, payment gateways)
• Pet care partners providing services via our platform
• Authorities if required for legal compliance or animal welfare
All third parties are required to comply with data protection regulations.
5. Data Retention
We retain your data only for as long as necessary:
• For active services and bookings
• To comply with legal or tax obligations
• To resolve disputes or enforce agreements
6. Cookies and Analytics
We use cookies to:
• Understand website usage
• Personalise user experience
• Improve site performance
You can manage cookie settings through your browser. For more details, see our [Cookie Policy].
7. Your Rights (UK GDPR)
You have the right to:
• Access your personal data
• Correct inaccuracies
• Request deletion (where legally permissible)
• Object to or restrict processing
• Withdraw consent at any time
To exercise these rights, contact us at [cattery001.uk@gmail.com].
8. Security
We take data security seriously and implement appropriate safeguards, including:
• HTTPS encryption
• Secure payment gateways
• Limited access controls
However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here, with the updated date.
11. Contact Us
For any questions or concerns about this Privacy Policy, contact us at: